Terms of Service

Last updated: 4 October 2026

About us

Beyond Her Limits is the trading name of [LEGAL BUSINESS NAME], established in [COUNTRY].

Business address: [FULL BUSINESS ADDRESS]

Email: [FULL CUSTOMER SERVICE EMAIL]

Telephone: [CONTACT NUMBER]

Website: https://beyondherlimits.com

Company registration number, if applicable: [NUMBER]

VAT registration number, if applicable: [NUMBER]

These terms apply to consumer purchases through our website for delivery within the United Kingdom.

Products

Product pages describe each item's main characteristics, available options and relevant care instructions.

We aim to display products accurately. Colours may vary slightly between screens, but this does not affect your right to receive goods that match their description.

Prices and payment

Prices are displayed in pounds sterling (£), including applicable taxes charged by us.

Delivery charges and any other applicable charges are shown before you complete your purchase.

Customers will not be charged additional import VAT, customs duties or customs clearance fees on delivery.

Available payment methods are shown at checkout. You must be authorised to use your chosen payment method.

Price changes apply to future purchases and do not affect orders we have already accepted.

Placing an order

Please check your selected items, contact details and delivery address before ordering.

An order acknowledgement confirms receipt of your order. Your purchase contract is formed when we send a dispatch confirmation accepting your order.

If we cannot accept your order, we will inform you and refund any payment taken.

If we identify a pricing or description error before acceptance, we will explain the correction and allow you to decide whether to proceed.

Fulfilment and delivery

We work with fulfilment partners who may dispatch products directly to you, including from outside the UK. Items may arrive in separate parcels.

Your purchase contract is with Beyond Her Limits. We remain your point of contact for order enquiries, delivery problems and product concerns.

Estimated UK delivery is 2–10 [CALENDAR / WORKING] days from order placement, including processing and delivery.

For delivery services arranged by us, goods normally remain our responsibility until you, or a person you nominate, take physical possession of them.

Changes and cancellations

Contact us promptly if you need to correct an address or change an order. We will try to help, although amendments may not be possible once preparation or dispatch has begun.

This does not remove your statutory cancellation rights. Eligible goods already dispatched may still be returned under our Returns & Exchanges policy.

Returns and consumer rights

Our Returns & Exchanges policy explains cancellation, returns and refunds.

Your statutory rights apply to eligible purchases, including discounted goods. Any additional guarantee expressly offered is separate from those rights.

Promotions

Offer conditions, including eligibility, expiry dates and restrictions, are provided with the promotion.

Refunds reflect the amount actually paid for returned goods. Promotions do not remove statutory rights.

Website use

You must not use our website unlawfully, submit fraudulent orders, introduce malicious software or attempt unauthorised access.

Content owned or licensed by us is protected by intellectual property law. Commercial reproduction requires permission.

Liability

We are responsible for foreseeable loss or damage resulting from our breach of these terms or failure to use reasonable care and skill.

We do not exclude or limit liability where unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

Our products are supplied for personal use. We do not accept liability for business losses arising from their commercial use.

Privacy and complaints

Our Privacy Policy explains how we handle personal information.

For complaints, contact [FULL CUSTOMER SERVICE EMAIL] with your order number and relevant details. We will investigate and explain the proposed resolution.

If a complaint remains unresolved, we will provide any alternative dispute resolution information legally required.

Applicable law

These terms are governed by [APPROPRIATE GOVERNING LAW — CONFIRM BASED ON BUSINESS ESTABLISHMENT].

This does not deprive UK consumers of mandatory protections applicable to their purchase or restrict access to courts available under applicable law.

Updates

We may update these terms for future orders. The version in force when your purchase contract is formed applies to that purchase, unless a change is required by law or agreed with you.